Here are the questions we're most often asked regarding the laser hair removal procedure. We recommend you take a look through this section to help you understand the technology and benefits associated with permanent hair removal. However, during your assessment, your HairAway laser therapist will also be able to answer all your personal queries.

How exactly does the HairAway laser treatment work?

The system targets pigment located in the hair follicle. The light from the system is absorbed by the pigment in the follicle and this energy is converted to heat which results in thermal damage. Permanent destruction of the hair follicle is achieved. The darker pigmentation of the hair follicle absorbs more energy than the pigment in the surrounding skin; the system raises the temperature of the follicle safely without damaging the skin around it. Unlike electrolysis, which kills one hair follicle at a time, laser treatment reaches and treats hundreds of follicles in one fell swoop!

Who should administer my laser treatment?

Only fully qualified and experienced professionals. If you are currently researching centres, here are some guidelines that will hopefully help you to make the right choice: Do not choose a centre if they are reluctant to discuss their price over the phone. Do not opt for a centre that bases its prices on skin colour or hair type. Avoid centres that quote different prices depending upon the type of system being used. Ensure that the centre tells you who will be performing your treatment prior to the procedure. Avoid centres that do not offer a guarantee on their service.

Why should I choose Hair Away for my permanent hair removal?

There are several reasons!

  1. We only ever use the very latest technology at our new laser centre in Markham.
  2. We have successfully performed over 60,000 laser hair removal treatments since we first opened our doors in 2000.
  3. We offer a money-back guarantee.
  4. We deliver results, not empty promises. If the laser procedure is not for you, we will let you know during our initial consultation.
  5. We run a pay-as-you-go payment scheme, so you aren’t tied to paying an up-front package price or any “hidden extra costs”.

What do we mean when we say Permanent?

Permanent is defined as hair removed by Hairaway Canada Ltd not returning within two years after which it is reasonable to assume the hair will not return, unless under hormonal or other influence new hair follicles are produced or activated – this cannot be predicted.

Who can have laser hair removal?

Our procedure is not for everyone. The absolute requirement is that your hair must be darker than the surrounding skin. Individuals with very darkly pigmented skin can absorb too much energy into their skin and are therefore unsuitable for the procedure. Additionally, tanned patients with light hair are not suitable candidates. Finally, people who have very blonde or red hair do not always respond well to the laser hair removal treatment.

How much does it cost?

The laser hair removal treatment is a less time-consuming process than electrolysis. However, depending on the patient’s skin and hair type, multiple sessions are usually required. The total investment in hair-free skin depends on the number of sessions required and the size of the area treated.

Is it safe?

Yes! The system’s beam has been carefully designed for selective destruction of hair follicles with no damage to the surrounding skin.

Does it hurt?

You may experience some discomfort. However, a unique component of the system is the actively cooled sapphire hand piece tip, which has been designed to conduct heat away from the skin during the procedure. This cools the skin and protects it from injury. Additionally, the cooling tip has gentle anaesthetic properties and we can also apply a numbing cream.

How many treatments are needed?

On average, six to eight sessions will be necessary, depending upon a patient’s skin and hair type. The laser hair removal system is most effective in the treatment of follicles that are in the active growth phase. This is because these particular follicles have an abundance of melanin, which the system targets. However, not all hairs are actively growing at the same time (in fact, there are three distinct growth phases – active growth, regression and resting). Therefore, more than one treatment may be required to destroy all hair follicles at their active growth phase.

Do I need to prepare for my treatment?

Yes. Any amount of suntan will make the treatment less effective and will increase the chances of an adverse effect. Sunbathing and tanning (including self-tanning) must be avoided prior to the procedure. Also, you should not wax, pluck or undertake electrolysis for several weeks before you are due to have your permanent hair removal treatment at our laser centre.

Are there any complications associated with laser treatment?

Yes. There have been cases reported of temporary lightening or darkening of the skin following laser hair removal treatment. There are no known permanent complications associated with our procedure.

Why should I choose the procedure offered by HairAway over electrolysis?

Electrolysis works by delivering an electric current via a small needle or electrode into individual hair bulbs beneath the surface of the skin.  However, the electric current can damage normal skin around the hair follicle resulting in scarring plus it is impossible to see the hair follicle that is being treated; the practitioner cannot be certain the electric current is being placed in exactly the right place. Unlike electrolysis, laser treatment deals with more hairs in one go, so it takes significantly less time to produce results.

Which areas can be treated?

Any area where there is excess hair, except adjacent to the eye. The most commonly requested areas are the face, upper lip, neck, chest, periareolar, underarms, back, abdomen, bikini line and legs.

Will the colour of my skin influence how well Laser works?

Yes. Light skin makes laser hair removal easier to perform.  Fewer treatments are required and better, faster results are obtained. People with darker skin can be treated but results tend to be slower, more sessions are required and greater expertize is required. Laser hair removal must be individualized for each patient.

Will the colour of my hair influence how well laser works?

Yes. Dark hair absorbs more energy and is easier to treat. Coarse dark hair responds the best to Light Activated treatment whereas light-coloured hair is more difficult to treat. Blonde or red hair is very difficult to treat; multiple laser treatment sessions are required and results are variable. This is because blonde or red hair usually contains pheomelanin, which absorbs energy less avidly than the melanin pigment of black or brown hair.

Can my diet affect treatment?

Yes. Some foods such as carrots, squash and other brightly-coloured vegetables contain beta carotene, as do vitamin A supplements. Beta carotene is deposited into the skin, producing a subtle orange or yellow colour. This particular pigment absorbs the energy during laser treatment, preventing it from reaching the hair follicles yet increasing energy absorption in the skin. Because beta carotene can remain in the body for months after ingestion, it is advised that, to obtain best laser results, foods and supplements containing it are avoided prior to laser treatment.

Can laser hair removal be used for children?

Yes. However, the treatment does require the full cooperation of the child and consent from the parents.

I’ve heard that laser hair removal isn’t very reliable – what’s the story?

Therapists who are unfamiliar with the technology are sometimes prone to recommending other permanent hair removal systems over laser, perhaps because it’s a relatively new technology. They may also be unaware that skin tone and hair colour influences efficacy.  Laser treatment is highly effective when performed by expert consultants. Non-responders are usually limited to those with blonde or red hair.

Is it true that laser treatment is totally pain-free and there are zero side effects?

No. You may experience discomfort during the laser hair removal treatment. In terms of side effects, many clients do have a little redness for an hour or so following treatment. If low-power treatment is administered, there will be little or no discomfort or redness. However, low-power treatment produces long-term results rather than permanent hair removal.

What is the difference between the system used at HairAway and Pulsed Light systems?

To achieve permanent hair removal, the follicle must be heated to very high temperatures to damage the cell. Only very powerful systems can generate the necessary energy levels within the appropriate light wave lengths. Although you can see results after one treatment from a Pulsed Light system, in terms of hair reduction, the results are short term and you will need frequent follow-up treatments. Conversely, HairAway in Markham uses laser hair removal that does provide permanent results.